Effective Date:  01/07/2025

Le Damas Sweets (“Le Damas”, “we”, “us”, or “our”) is committed to protecting your privacy in accordance with UAE Federal Decree Law No. 45 of 2021 on the Protection of Personal Data (PDPL). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or use our website https://ledamas.ae.

1. Information We Collect

We collect the following categories of personal data:

• Identifying Information: Name, email, phone number, shipping/billing address.

• Transaction Information: Orders, payment details (we do not store full card data).

• Technical Information: IP address, browser type, device info, OS.

• Behavioral Data: Pages visited, browsing behavior, cookies, and analytics tools.

2. Legal Basis for Processing

Under the PDPL, we process your data based on:

• Contractual necessity (e.g., order fulfillment);

• Consent (e.g., receiving marketing updates);

• Legitimate interest (e.g., improving website performance);

• Legal compliance (e.g., tax, financial reporting).

3. Use of Your Information

We use your personal data to:

• Process and fulfill orders;

• Manage accounts and customer inquiries;

• Send order confirmations and promotions (where consented);

• Enhance website performance and security;

• Fulfill legal obligations.

4. Sharing and Disclosure

We share your information only when necessary:

• With payment processors and logistics partners to fulfill your purchase;

• With analytics services (e.g., Google Analytics) to improve our site;

• With regulators if required by UAE law;

• During business transfers such as a merger or acquisition.

5. International Data Transfers

If we transfer your data outside the UAE, we apply safeguards such as:

• Transfer to approved countries;

• Use of standard contractual clauses or equivalent protections.

6. Data Retention

We retain your data as long as required to:

• Complete transactions;

• Fulfill legal and contractual obligations;

• Enforce our terms and resolve disputes.

7. Your Rights Under UAE Law

You have the right to:

• Access, correct, or delete your personal data;

• Withdraw consent at any time;

• Object to certain types of processing;

• File a complaint with the UAE Data Office.

Contact: sales@ledamas.ae

8. Data Security

We apply industry-standard security measures such as:

• Encrypted communications (HTTPS);

• Secure server environments;

• Restricted access to sensitive data.

9. Cookies Policy

We use cookies to enhance your user experience and ensure the website functions properly. Cookies fall into the following categories:

a. Strictly Necessary Cookies

These cookies are essential for site functionality—e.g., shopping cart management, payment processing, and user authentication. They cannot be turned off.

b. Analytics Cookies

Used to collect anonymized data on how visitors use our site—such as page views, traffic sources, and bounce rates—to help us improve performance and user experience.

c. Marketing Cookies

These cookies are used to deliver relevant advertising across platforms and measure the effectiveness of campaigns. They may be set by third-party advertisers.

Cookie Preferences
You can manage or disable cookies through your browser settings. Continued use of our site implies consent to our use of cookies in accordance with this policy.

10. Children’s Privacy

We do not knowingly collect personal data from anyone under the age of 16. If you believe we have, please contact us to delete it.

11. Policy Updates

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Effective Date.”

12. Contact Us

Le Damas Sweets
Email: sales@ledamas.ae
Website: https://ledamas.ae