Certainly, we always aim to maintain the comfort of our valued customers in their shopping through our website, taking into consideration the desire of a customer sometimes to change the item that he purchased. In the event that you have purchased an item online and have not received it yet, you can cancel the purchase order. And if you pay the value of the item via an electronic payment card (credit, debit or other payment card), then the amount of money paid that may be delayed for some time will be refunded to look at your payment card data, which is up to the individual payment card providers. If you want to return the item after receiving it, you must do so within a period not exceeding 5 days, even if the packages are open .. In all cases, you can contact our customer service team via the “Contact Us” page to return the item or refund the money Paid.